General conditions

General Terms and Conditions (GTC) - "PAM - Villas e.K." Landlord:
Fang Xie, Hexenweg 4b, 48653 Coesfeld

1. Arrival / Departure
Saturday from 3:00 p.m. until the following Saturday at the latest 10:00 a.m. Arrival and departure times also apply to individually agreed weekdays. Departure must take place no later than 10:00 a.m. on the day of departure. If the departure time is exceeded by more than 30 minutes, an additional night will be charged.
Other arrival and departure times can be agreed individually with the landlord. If the tenant does not appear by 11:59 p.m. on the day of arrival, the contract is deemed to have been terminated after a period of 48 hours without notification to the landlord. The landlord or his representative can then freely dispose of the object. A (proportional) repayment of the rent due to early departure is generally not made.

2. Special requests and ancillary agreements
are basically possible. They require written confirmation from the landlord. In the case of pets, the type and size must be specified.

3. Payment
The rental contract becomes valid when the down payment has been credited to the lessor's account. The deposit of 30% of the rental amount is due within seven days of receipt of the booking documents. After the deposit has been paid, the balance is due 30 days before departure. If the payment deadlines are not met, the landlord can withdraw from the contract. Failure to pay is considered withdrawal and entitles the tenant to re-rent.
Additional costs for water, parking space, waste are not charged. Energy costs are included in the price

4. Withdrawal
You can withdraw from the contract at any time.
The withdrawal must be made in writing. In the event of withdrawal, you are obliged to compensate us for the damage we have suffered:
• No compensation from the day of the booking confirmation by the landlord until the 30th day before the start of the rental
• from the 14th day to the 1st day before the start of the rental, 100% of the total price

You can provide a substitute who enters into your contract under the conditions stated. Written notification is sufficient.

5. Renter's Obligations
The tenant undertakes to treat the rented items (holiday home, inventory and outdoor facilities) with care. If damage occurs to the holiday home and/or its inventory during the tenancy, the tenant is obliged to report this to the property management immediately.
Deficiencies and damage already identified upon arrival must be reported immediately to the property management, otherwise the tenant is liable for this damage. A reasonable period of time must be granted for the elimination of damage and defects. Claims from complaints that are not reported immediately on site are excluded. Complaints received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation.
In the event of any disruptions in performance, the lessee is obliged to do everything within the scope of his legal obligation to help remedy the disruption and to minimize any damage that may have occurred.
On the day of departure, the tenant is to remove personal items, household waste is to be disposed of in the designated containers, crockery is to be stored clean and washed in the kitchen cupboards.

6. Privacy
The tenant agrees that necessary data about his person will be stored, changed and / or deleted as part of the contract concluded with him. All personal data is treated with absolute confidentiality.

7. Liability
The tender was created to the best of our knowledge. We are not liable for any influence on the rented property by force majeure, by power and water failures customary in the country and by storms. Likewise, there is no liability in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural and local events. However, the landlord is happy to help with solving the problems (as far as this is possible).
Liability on the part of the lessor for the use of the play and sports equipment provided is excluded.
The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for willful destruction or damage.

8. Final Provisions
Photos and text on the website or in the flyer serve as a realistic description. 100% correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the equipment (e.g. furniture) provided they are equivalent.
Should one or more provisions of these terms and conditions be or become invalid, this will affect the effectiveness of the